Reports
| Message | What to do |
|---|
Still researching. | Send the address again in a few minutes |
This token is on a chain Salpha does not cover. | Salpha covers Base, Ethereum, Solana, and Robinhood Chain |
This token has too little liquidity or trading to research yet. | Try again once the token trades more |
There is not enough public information to write a report on this token. | There is nothing more to do |
Salpha is busy right now. | Try again in a few minutes |
Something went wrong with this token. | Try again. If it happens again, tell us in the support group |
| The report is about the wrong token | Send the contract address instead of the ticker |
Questions
| Message | What to do |
|---|
| The bot ignores you in a group | Mention the bot, or reply to one of its messages |
Connect this Telegram account to Salpha first. | Connect your account |
Connect this Discord account to Salpha first | Connect your account |
Questions are off in this group. | An admin sends /linkgroup or /linkserver |
Your balance is empty. | Add funds |
The balance that pays for this group is empty. | The admin who pays adds funds |
This group reached its daily limit. | Wait until midnight UTC, or ask the admin who pays to raise the limit |
Questions are not available right now. | Try again later. Reports still work |
That file is too big | Send an image under 5 MB or a PDF under 10 MB |
The model service is busy right now. | Send the question again in a minute |
Linking a group or server
| Message | What to do |
|---|
Send this command inside the group you want to link. | Send it in the group, not in a direct message |
Only group admins can link or unlink this group. | Ask an admin |
Another admin already pays for this group. | That admin must unlink it first |
Only the admin who linked this group can unlink it. | Ask that admin |
Payments
| Message | What to do |
|---|
Waiting for your transfer | Send the amount shown to the deposit address |
Payment not completed | Nothing was added. Start a new top-up |
Payment received with a manual check | The payment did not match the top-up. We check it by hand |
| Your balance has not updated after several minutes | Check Usage and history. If the payment is missing, tell us in the support group |
Signing in
| Message | What to do |
|---|
This sign-in link has expired or already been used. | Request a new link |
| The Google window does not open | Your browser blocked it. Salpha opens Google in the same tab instead |
For anything else, ask in the support group.